Privacy Policy for Innerworks Coaching & Training

At Innerworks Coaching & Training, accessible from https://innerworks.ie, one of our top priorities is the privacy of our visitors. This Privacy Policy outlines the types of personal information we collect and how we use it.

If you have any questions or require further information about this policy, please contact us at louise@innerworks.ie.

Data Controller

Innerworks Coaching & Training
Portmarnock, Co. Dublin
Ireland
(No DPO assigned)

Personal Data We Collect

• Log Files: IP address, browser type, ISP, date/time stamp, referring/exit pages, and number of clicks.
• Cookies and Web Beacons: Preferences and user interactions with specific pages.
• Contact Information: Name and email address submitted through our website forms.
• Usage Data: How you interact with the website (e.g., pages visited, time spent).

Legal Basis for Processing

We rely on the following legal bases to process your personal data:

• Consent: When you opt in via forms for updates or marketing communication.
• Contract: To deliver services you have requested.
• Legitimate Interests: To improve services, respond to inquiries, or prevent fraud.
• Legal Obligation: To comply with applicable law.

Purpose of Processing

• Operating and maintaining the website
• Improving your user experience
• Analysing usage trends
• Responding to contact form enquiries
• Sending administrative or marketing emails (with consent)
• Delivering requested services
• Preventing fraud and protecting site integrity

Data Retention

We retain your personal data only as long as necessary for the purposes collected. For example:

• Log files & contact data: typically retained for 12 months
• Email marketing contacts: until you unsubscribe or request deletion

Data Sharing

• Service Providers: Mailchimp (email automation), Stripe (payment), hosting providers.
• Legal Authorities: When required by law or valid legal request.

All third parties are contractually bound to comply with GDPR.

International Data Transfers

Some providers (e.g., Mailchimp, Stripe) operate outside the EEA. Data transfers are protected using Standard Contractual Clauses approved by the European Commission.

Data Security

We implement strong security measures to protect your data, including:

• HTTPS encryption
• Server and login protection
• Access control to personal data
• Regular security assessments and monitoring
• Data backups and password protection

Your Data Protection Rights

You have rights under GDPR, including:

• Right to Access
• Right to Rectification
• Right to Erasure
• Right to Restrict Processing
• Right to Data Portability
• Right to Object
• Right to Withdraw Consent
• Right to Lodge a Complaint

To exercise any of these rights, contact us at louise@innerworks.ie. We aim to respond within 30 days.

Cookies

We use cookies to:

• Remember your preferences
• Analyse website usage (via Google Analytics)
• Improve the site experience

Google Analytics cookies include:

• _ga: Stores a unique user ID (2 years)
• _gid, _gat: Short-term behaviour tracking

Learn more at Google’s Privacy Policy. You can manage cookies through your browser settings.

Children’s Information

We do not knowingly collect data from children under 13. If you believe a child has provided us with data, please contact us and we will delete it promptly.

Online Privacy Policy Only

This Privacy Policy applies only to data collected through this website. It does not apply to offline or third-party channels.

Changes to This Policy

We may update this policy. Any changes will be posted on this page and, where appropriate, communicated by email.

Consent

By using our website, you consent to this Privacy Policy and agree to our Terms & Conditions.