Choosing the Right Workplace Mediator in Dublin: What HR Needs to Know
Choosing the Right Workplace Mediator in Dublin: What HR Needs to Know Workplace conflicts…
You work with people navigating some of the hardest moments of their professional lives. Tension with a colleague. A team that has quietly fractured. A leader who knows something needs to be said but cannot find the words. A situation that has gone unaddressed for so long it has become the thing nobody talks about. You want to help. But most coaching, HR, and mediation training does not give you a structured, proven process for the one thing that sits underneath nearly every client challenge — conflict. CINERGY does.
This immersive training will guide you through the CINERGY® model – a structured, seven-stage process that supports clients to gain insight into their conflict experiences, explore perspectives, and make intentional choices to address and resolve conflict.
You will not just learn the CINERGY model. You will practice applying it. Two dedicated skills practice rounds are built into the programme — each 2.5 hours per person — working with a partner and mentored by an experienced CINERGY coach mentor. You will spend 5 hours in the coach role and 5 hours in the client role. By the time the training ends you will have experienced the model from both sides — and that dual perspective is what makes the difference between knowing the framework and truly understanding how to use it.
Choose your preferred way to get started or learn more about our programme:








Decades of research and application back the structured CINERGY™ coaching model.
From theory to practice, the tools and strategies you'll acquire are ready for real-world use in conflict management.
Help clients grow their conflict-management skills while enhancing their own leadership and coaching capabilities through CINERGY™ coaching.
Delivered by Louise Hyland, one of only two licensed CINERGY® trainers in Europe.
Based on the internationally recognised model developed by Cinnie Noble for conflict coaching.
Practice sessions guided by experienced mentors to consolidate skills in conflict management coaching.
Grounded in principles of self-determination, awareness, and client ownership.
Upon completion, you’ll have the option to join CINERGEMS, a series of teletalks that provide ongoing development and peer learning in conflict resolution coaching.

For HR leaders and managers, this training enhances internal coaching abilities, helping them address workplace tensions while maintaining trust and productivity across their organisations.

Mastering this structured process will add new depth to your service offerings and set you apart in a competitive field.

Participants gain insights into conflict trends, emotional triggers, and effective communication styles through tools like conflict dynamics assessments. They leave equipped to guide clients through even the toughest interpersonal challenges.
Every moment spent in unresolved tension is a missed opportunity for growth. Step into your power, gain clarity in workplace disputes, and transform challenges into success.
Your next level starts now.
Ready to become a more confident, capable coach through conflict? Enter your email below to get instant access to our free CINERGY™ Conflict Coaching Readiness Assessment and take the first step toward empowering others to resolve disputes constructively.
Conflict management coaching empowers clients to resolve interpersonal disputes by developing self-awareness and conflict skills. The CINERGY™ model is a structured 7-stage framework that takes clients through a step-by-step process, including clarifying goals, exploring triggers, understanding perspectives, and rehearsing conversations.
Unlike traditional mediation or conflict resolution training, this workshop teaches you to coach individuals one-on-one through their conflicts. It's about empowering people to handle their challenges effectively rather than facilitating a resolution.
This workshop is perfect for executive coaches, HR professionals, managers, mediators, and organisational development consultants. Anyone who deals with conflict in their role will gain valuable insights and tools.
No. While this training is an excellent fit for professional coaches, it’s also highly relevant for HR professionals, mediators, leaders, and others who support individuals in conflict situations. What’s essential is a desire to help others grow their conflict capability - not necessarily formal coaching certification.
Yes. CINERGY® is designed to help individuals work through their own conflict situations - including at work. It’s not mediation, but one-on-one coaching that builds clarity, resilience, and communication skill to engage constructively in difficult dynamics.
Louise is an ICF-certified coach and accredited workplace mediator with years of experience. Her unique blend of skills allows her to seamlessly integrate coaching and mediation practices, tailoring scenarios and strategies to participants' needs.
Yes, CINERGY™ Conflict Management Coaching Workshops are offered online, providing flexibility for remote attendees while maintaining the same level of interaction and engagement.
No. Mediation is a facilitated conversation between parties in conflict. Conflict coaching, using the CINERGY® model, is a one-on-one process. It supports an individual to understand their conflict, gain insight, clarify their goals, and develop strategies to engage more constructively - whether or not the other person is involved.
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