A 4-Hour Interactive Workshop That Will Help you Unlock Confidence in Challenging Situations
This one day workshop is designed to increase your self awareness about how you deal with conflict and to learn new skills with which to manage it more effectively, when it does occur.
Poorly managed conflict can have serious consequences on business leading to poor performance, low morale, a negative working environment, stress, litigation and derailed business opportunities. Managed well, these consequences can be minimised and avoided.
Each participant will complete the Conflict Dynamics Profile and learn how their dominant style impacts how they manage conflict.
Methodology
This is a highly interactive and participative workshop which utilises self reflection, skill building exercises, discussion, role play and skills practices. Each participant also receives a comprehensive workbook to record and supplement their workshop learning.
Who should Attend
This workshop should be attended by employers, managers, supervisors, HR professionals, solicitors and other conflict management professionals who wish to develop their conflict management skills and competence.
- Benefits for Participants:
- Recognise and understand their own conflict “triggers.
- Understand how different values may contribute to conflict.
- Practice active and passive positive responses to conflict in their workplace.
- New skills to deal with challenging conversations and situations.
- A personal development plan to build their conflict competence.
- Apply the strategies to a workplace conflict situation.
